Airline passenger officer - Queensland Industry Tourism Council
Airline passenger officer
Airline passenger officer
Airline passenger officers work at the airport providing customer related services such as check-in and boarding procedures, providing information and directions, locating lost luggage, and assisting passengers who require special attention.
Day-to-day
- Issue and check tickets and travel documents, check-in passengers for their flight and allocate seats on the aircraft
- Check baggage size and weight
- Direct passengers to immigration and/or departure gates, and provide information about customs and immigration procedures
- Assist with passenger enquiries and complaints
- Attend to travelling airline staff and crew
- Provide information about flight arrival and departure times and use the public address (PA) system to make announcements to arriving and departing passengers
- Guide passengers to luggage areas and assist passengers with lost luggage
- Help passengers requiring special assistance, such as VIPs, disabled and elderly passengers, parents with infants and unaccompanied minors
- Ensure security measures are adhered to at all times
Future demand
moderate
How to become an Airline passenger officer
- You can work as an airline passenger officer without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications.
- You could complete a:
- Find jobs and careers related to Airline passenger officer on Work in Paradise.
